Knowledge Base

Welcome Series

Welcome Series are similar to Welcome Email, except it contains three automated emails instead of one. It not only welcomes new subscribers immediately after they sign up to your newsletter, but also offer a limited-time discount for shopping at your store. 

Welcome series emails are sent to those new subscribers who used Soundest Signup forms: Signup Box, Pop-up, and Signup Page. As well as ones captured with tools integrated with Soundest.

You will need to decide on the discount, create a unique code in your shop or use the Soundest discount element for random codes, and add it in Welcome Series emails. They are fully customizable, so you can decide on the content - write your own copy, make it visually match the style of your store, add images etc. 

Emails are automatically sent:

  • immediately after subscribing,
  • after 2 days
  • after 6 days

If the subscriber makes any purchase, he or she will stop receiving Welcome Series emails. 

Welcome Series is beneath the Ecommerce tab. It belongs to Premium plan and is available for Shopify, Bigcommerce, Magento, Prestashop and Oxid eSales users. 

More about the benefits of Welcome Series, you can read in our blog.

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